The End of Terrible Integrations

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You would have loved to work with David. He was the kind of product manager that pored over every pixel, every interaction of the product. "Whatever we do, we've always gotta think about the user first."

Everyone that worked with him loved his attention to detail and passion for advocating on behalf of the user.

Until one day, under immense customer pressure, David was tasked to figure out how to implement some 25 odd integrations their customers were pining for. That's when David met with Clyde, his hyper-rational engineering counterpart.

David laid out what he wanted to do: "We'll look at each integration, and we'll design them out. See how they fit in our app, in our user flow."

"Don't be ridiculous, Dave." Clyde snapped, always in a hurry. "We don't have time to implement 10 integrations, let alone 25! We'll do what most companies do; we'll throw these over to Zapier."

"Throw these over?"

"OK, we'll hand them over. When a user comes to us asking for an integration, we'll ask them to solve it themselves using Zapier or some other platform. It's the user's problem now."